Privacy Policy

Effective Date: August 14, 2025
Last Updated: August 14, 2025

1. INTRODUCTION

MyPsychicAI ("we," "our," or "us") is committed to protecting your privacy and being transparent about how we collect, use, and share your information. This Privacy Policy explains our data practices for the MyPsychicAI platform, including our website, mobile applications, and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. INFORMATION WE COLLECT

2.1 Information You Provide Directly

Account Registration:

  • Email address (required for account creation)
  • Date of birth (for astrological calculations and age-based personalization)
  • Gender identity (optional, for demographic analysis)
  • Location/geographic information (city, state, country)
  • Zodiac sign preferences and astrological information
  • Username and display preferences

Profile Enhancement:

  • Relationship status and family planning preferences
  • Career and professional information
  • Lifestyle preferences and interests
  • Health and wellness goals (general categories only)
  • Financial situation indicators (income ranges, not specific amounts)
  • Social media platform usage patterns
  • Personality assessment responses

Social Media Integration (Optional):

  • Social media handles and profile information
  • Platform-specific usage data (when you authorize access)
  • Public posts and engagement patterns (for behavioral analysis)
  • Connection and network information

Payment Information:

  • Billing address and payment method details
  • Transaction history and token purchase records
  • Subscription preferences and billing cycles

2.2 Information We Collect Automatically

Usage Data:

  • Pages visited and features accessed
  • Time spent on different sections of the Service
  • Reading completion rates and engagement patterns
  • Token usage and transaction history
  • Search queries and content preferences
  • Device interactions and user interface behaviors

Technical Data:

  • IP address and approximate geographic location
  • Device type, operating system, and browser information
  • Mobile device identifiers and app version
  • Network connection information
  • Error logs and performance data
  • Cookie and local storage data

2.3 Information from External Sources

Government and Public Data:

  • US Census Bureau demographic statistics
  • Bureau of Labor Statistics employment data
  • Federal Reserve Economic Data (FRED) indicators
  • Geographic and location-based trend data

Environmental and Contextual Data:

  • Weather conditions and seasonal patterns
  • Local and national news sentiment analysis
  • Economic indicators and market trends
  • Cultural and social trend data from public sources

3. HOW WE USE YOUR INFORMATION

3.1 Primary Service Functions

Personalized Content Generation:

  • Creating customized psychic readings and astrological content
  • Generating AI-powered insights based on your profile
  • Personalizing daily, weekly, and monthly predictions
  • Adapting content tone and style to your preferences

Probability Engine Operations:

  • Calculating likelihood scores for various life events
  • Analyzing demographic and behavioral pattern correlations
  • Incorporating environmental and contextual factors
  • Optimizing prediction accuracy through machine learning

3.2 Platform Operations

Account Management:

  • Maintaining your user profile and preferences
  • Processing token transactions and payment activities
  • Managing subscription services and billing cycles
  • Providing customer support and technical assistance

4. INFORMATION SHARING AND DISCLOSURE

4.1 We Do Not Sell Personal Information

We do not sell, rent, or trade your personal information to third parties for monetary compensation. Your personal data is not a product we monetize through direct sales.

4.2 Service Providers and Business Partners

AI and Technology Services:

  • OpenAI (for GPT-4 content generation)
  • Cloud computing and hosting providers
  • Database and caching services (Redis, Supabase)
  • Analytics and monitoring platforms

5. DATA RETENTION AND DELETION

5.1 Retention Periods

  • Account Data: Retained for the duration of your account plus 30 days after deletion
  • Reading History: Stored for up to 2 years for personalization purposes
  • Transaction Records: Maintained for 7 years for financial and legal compliance
  • Analytics Data: Anonymized and retained indefinitely for research purposes

5.2 User-Requested Deletion

You can request deletion of your personal information by:

  • Using the account deletion feature in your profile settings
  • Contacting our privacy team at privacy@mypsychicai.com
  • Submitting a formal data deletion request

6. YOUR PRIVACY RIGHTS AND CHOICES

6.1 Access and Portability

Right to Access:

  • View your personal information we have collected
  • Download a copy of your data in a portable format
  • Request information about how your data is processed
  • Access your reading history and AI interaction logs

6.2 Exercising Your Rights

To exercise any of these rights, please:

  • Use the privacy controls in your account settings
  • Contact us at privacy@mypsychicai.com
  • Submit a request through our support system

We will respond to your request within 30 days and may require identity verification for security purposes.

7. DATA SECURITY AND PROTECTION

7.1 Technical Safeguards

Encryption:

  • All data transmitted using TLS/SSL encryption
  • Personal information encrypted at rest in our databases
  • Payment information processed through PCI-compliant systems
  • API communications secured with industry-standard protocols

Access Controls:

  • Multi-factor authentication for administrative access
  • Role-based access controls limiting data exposure
  • Regular access reviews and permission audits
  • Automated session management and timeout controls

8. COOKIES AND TRACKING TECHNOLOGIES

8.1 Types of Cookies We Use

Essential Cookies:

  • Authentication and session management
  • Security and fraud prevention
  • Basic service functionality
  • User preference storage

Analytics Cookies:

  • Usage pattern analysis
  • Performance monitoring
  • Feature adoption tracking
  • Error detection and reporting

9. CHILDREN'S PRIVACY

Our Service is not intended for, and we do not knowingly collect personal information from, individuals under 18 years of age. If you are under 18, please do not use our Service or provide any personal information.

If we become aware that we have collected personal information from a child under 18 without parental consent, we will delete the information as quickly as possible.

10. REGIONAL PRIVACY RIGHTS

10.1 European Union (GDPR) Rights

EU residents have additional rights under GDPR:

  • Right to be informed about data processing
  • Right of access to personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to data portability in machine-readable formats
  • Right to object to processing based on legitimate interests

10.2 California (CCPA/CPRA) Rights

California residents have specific rights:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to correct inaccurate personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising privacy rights

11. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our data practices, new features or services, legal or regulatory requirements, or industry best practices.

When we make material changes to this Privacy Policy, we will post the updated policy on our website, send email notifications to registered users, provide in-app notifications, and indicate the effective date of changes.

12. CONTACT INFORMATION

For questions about this Privacy Policy or to exercise your privacy rights:

Email: privacy@mypsychicai.com
Subject Line: Privacy Policy Inquiry or Data Rights Request

Mail:
MyPsychicAI Privacy Team
[Company Address]
[City, State, ZIP Code]

12.1 Response Times

  • General privacy questions: 5-7 business days
  • Data rights requests: 30 days (may extend to 90 days for complex requests)
  • Urgent privacy concerns: 24-48 hours

This Privacy Policy is effective as of August 14, 2025, and supersedes all prior versions.

By using MyPsychicAI, you acknowledge that you have read, understood, and agree to this Privacy Policy.